5 Step of Conversation

First step of conversation is "Opening".
we always start a conversation with opening like "hai", "hello", "hey", "morning" etc.
we won't start the topic straightly without opening, because it seems like weird.
actually this step is not only a opening of conversation, it also is a respect to others.

Second step of conversation is "Feedforward".
this step we call a opening of a topic or previews of what we are going to say.
like a warm up before we running or swimming.
we use this step to let people eazier know what we will talk about.

Third step of conversation is "Business".
this step we go through the topic and talk to others with the point of the topic.
we use this step to let people fokus and understand what we are talking or asking.

Fourth step of conversation is "Feedback".
we use this step after we talk something or ask something to others.
we need feedback from the people we talk or ask, maybe respond, maybe reply and also maybe answer.

Last step of conversation is "Closing".
we use this step to close or end a conversation, like "Thank you", "Good Bye" etc.
in the same time we use it to let people know we are going to end this conversation.
again, this step is not only use to end a conversation, it also a respect to others.

This five steps of conversation can let us know more skills of communication when we communication to others.
it can help us to improve our's talking skills and we will learn how to start a good conversation.

by: Tan Yong Wei